PETER NJUGUNA

Maintained a secure environment for over 300 guests and staff daily by executing proactive patrols, advanced CCTV surveillance, and stringent access control, significantly minimizing security incidents.

Provided immediate, life-saving critical care, including CPR and First Aid, during medical emergencies, effectively stabilizing patients until professional medical assistance arrived.

Supported comprehensive fire safety operations, alarm responses, and evacuation procedures, ensuring 100% compliance with hotel and international safety standards during drills and actual events.

Managed diverse security incidents with utmost discretion and professionalism, resolving complex issues efficiently while upholding guest privacy and consistently ensuring high satisfaction.

Authored detailed and accurate incident reports and daily security logs, providing critical data that informed management decisions and supported regulatory compliance.

Contributed to the seamless execution of high-profile VIP events, delivering discreet and luxury-level security services that upheld the hotel's prestigious brand standards.

Implemented and enforced comprehensive security measures, significantly enhancing guest and asset safety within a bustling hotel environment.

Managed advanced surveillance systems and enforced stringent access control protocols for staff and visitors, effectively safeguarding restricted areas and sensitive assets.

Effectively de-escalated guest disturbances and responded swiftly to safety hazards and emergency situations, collaborating closely with hotel management for rapid and effective resolution.

Spearheaded investigations into security-related incidents, meticulously documenting findings and preparing comprehensive reports that informed management decisions and facilitated corrective actions.

Conducted routine safety inspections and actively supported all fire safety procedures, ensuring a secure and compliant operational environment across hotel premises.